We respond to your challenges because we know what matters
Spare parts service
Guarantee of spare parts availability thanks to our warehouses in Spain and Germany. Wide range of available accessories.
- Extensive stock of spare parts, tools and heads, including exclusive models.
- Spare parts consultancy service to identify the proper parts model and send the part in the shortest possible time, all fully traceable (option).
- Guarantee of original spare parts. In-stock critical parts delivered within 48 hours.
Hotline managed by specialist technicians. Comprehensive assistance system with remote, telephone and on-site maintenance services.
- Telephone support for customers with direct line to our technicians.
- Remote maintenance. JUARISTI Direct Service+ connects JUARISTI professionals with our solution users anywhere in the world to solve any technical problem quickly and efficiently, thus reducing related costs.
- On-site assistance. Thanks to our extensive worldwide service network, we ensure that one of our technicians gets to your site as quickly as possible, reducing downtime costs.
Stay ahead of incidents and minimise downtime.
- Our preventive maintenance service is based on our accumulated machine knowledge that allows our technicians to quickly identify and resolve any potential problems.
- We conduct periodic diagnostics to minimise the risk of unexpected incidents, increase productivity and provide ongoing information on the machine’s condition and its need the replacement of used or defective parts.