Making our customers feel that we are close by and reachable is important to us. Closeness requires flexibility and agility. Our philosophy means always being available to listen and make things easier.
This involves studying each specific case in advance so that we can respond when the situation needs attention.
Process study analysing the expected machining time and the required tools and accessories.
Analysis of the appropriate offer to achieve solutions for the project in the shortest possible time.
Machine maintenance with the right training and performance in each case.
We have established a comprehensive support system to help our customers solve any problems they may have, ranging from troubleshooting via telephone, remote teleservice support from our headquarters in Azkoitia (Spain) and technical staff from local distributors and JUARISTI.
JUARISTI’s partners in each country we operate have their own technical service made up of expert technicians with extensive experience and specific training to ensure the best performance of our machines. The fast response time, the availability of spare parts and our highly professional technical staff are the keys to the guaranteed top performance of JUARISTI machines.