JUARISTI and India, a successful journey together
28 Déc 2018
India has been one of the strategic pillars in the international growth of JUARISTI in recent decades. The company began its expansion in India at the end of the 70s, establishing itself as one of the pioneering companies in the commercialization of Machine Tools in the country.
From the beginning, JUARISTI considered that one of the keys to prop up its growth in the country was to accompany its commercial deployment with an extraordinary technical service.
Therefore, since its establishment in India, JUARISTI began a cooperation with a local partner and both founded the company JUARISTI ORIENTAL ENGINEERING SERVICES, located in Mumbai.
Specialized technical service
From this office, the commercial backup is centralized, supporting an extended commercial network throughout the entire India. The same applies to the management of the Technical Service, which coordinates several technical teams strategically located in the most industrial areas.
To guarantee the quality of the technical service and the satisfaction of its clients, JUARISTI has developed a specialized training plan by which the local technicians of JUARISTI ORIENTAL are given training at JUARISTI headquarters in Azkoitia. In these sessions, they are trained on the specifications of the JUARISTI solutions in mechanical, electrical and hydraulic aspects and take part in the Pre-Acceptance tests of machines with clients.
Thanks to this training plan, the local Technical Service in India is perfectly prepared to carry out the installation of new machines and manage the Warranty and Post-Sale Services with the greatest professionalism and speed. Likewise, they provide AMC (Annual Maintenance Contract) services, which help to significantly increase the productivity of our customers’ machines.
40 years working for the bests
These 40 years of activity in the country have consolidated JUARISTI as one of the most relevant companies in the Boring and Milling Machines sector. The keys of this success are the same that shape the company’s operating philosophy: professionalism, closeness, and technological development and innovation to offer premium Boring and Milling Machines.
During these years, we have kept very successful partnership relations with our customers, both from the private and public sector, having installed more than 400 machines, for the most diverse fields of application: Energies (Windmills, Hydraulics, Nuclear), Gear Boxes, Earth Moving Machinery and Construction Equipment, Defense, Aerospace, Die and Molds, Textile, Printing Machines, General Machining, Oil & Gas, Rail-ways and Locomotives, Steel, Diesel Engine Blocks, etc…
Among the most important clients of the company in the country we can find names like ELECON GROUP (including ELECON MHE, ELECON GEAR DIVISION, EIMCO ELECON) which have a total of 33 machines, LARSEN & TOUBRO, SIEMENS, ALSTOM, BHEL, LPSC, TATA , JINDAL STEEL WORKS, PREMIER, BESTALL – SHARP ENGINEERING, CLASSIC TOOLS, FLAT PRODUCTS, STEEL CAST, TATA STEEL, METSO, SCHWING STETTER, TIL TRACTORS INDIA LIMITED, BRAHMOS AEROSPACE, LPSC, DYNAMATICS, etc…
- “The JUARISTI experience must be universal and standard. We want customers to know what to expect from our technicians regardless of the country they are in”
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- “Our integral plan for improvement has four clearly defined areas: Increasing quality, reducing delivery times, planning improvements and optimal organisation”
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- « La robustesse et l’efficacité des produits JUARISTI, associées à la qualité de notre service, me font penser que nous pouvons obtenir un grand succès au Portugal. »