JUARISTI strengthens its commitment to Portugal by sealing a strategic alliance with the distributor PAM Lda
29 10月 2019
JUARISTI has announced the signing of a commercialization and service agreement with the Portuguese distributor PAM Lda. The alliance with one of the most prestigious service providers in the country will allow JUARISTI to materialize its growth plan in a strategic market for the business objectives and improve the engineering consulting and technical assistance service in the country.
The commitment to Portugal is a new episode in the long history of JUARISTI, more than 80 years contributing to innovation and progress in the machine tool industry manufacturing milling machines, boring machines and multifunction centers for the Premium segment.
The alliance with PAM will allow JUARISTI to offer a service closer to its Portuguese clients, extending to the neighboring country the attributes that have made it famous: the effort and commitment to quality, openness in the customer relationship and high technological capacity. For decades, JUARISTI has maintained a policy of scrupulous transparency and fulfillment of commitments with suppliers, employees, public entities, financial institutions and customers around the world.
Currently, JUARISTI is immersed in a stage of growth based on internationalization and an ambitious investment plan. In this regard, the Accuracy Cube project stands out, an intelligent manufacturing center of more than 1200 m2 in the JUARISTI facilities. The new space consists of a critical parts machining area, a dimensional verification room, and a laboratory for the assembly of heads. The set will be operational at the end of 2019 and has required an investment of more than 4 million euros.
PAM Lda’s choice to represent JUARISTI in Portugal is due to his extensive experience and deep knowledge of the national industry, but also to the way in which they manage their relationship with clients, based on honesty and close collaboration in all phases of the project.
PAM Lda was founded in 1994. In two decades it has gained an outstanding position among the machine tool distributors in the country. Specialists in engineering consulting, they are also well known for the quality and fastness of their technical service.
From its headquarters in Trofa, Distrito do Porto, they offer a comprehensive technical assistance service where the preventive maintenance package stands out. They have a highly qualified technical team that covers the entire national territory and consists of specialists in the different industries for which they work.
The agreement is part of the JUARISTI service strategy, which has formed a comprehensive package that includes preventive maintenance, specialized training and consulting during the entire project. Thus, the new JUARISTI Direct Service + strategy seeks to improve the customer experience in all phases of its relationship with JUARISTI, from initial consultation to after-sales interventions.
Currently, the global service network of JUARISTI covers more than 40 countries and ensures interventions in less than 48 hours. In addition, the network is complemented by an assistance hotline managed directly by specialist technicians.
- “The JUARISTI experience must be universal and standard. We want customers to know what to expect from our technicians regardless of the country they are in”
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- “The robustness and efficiency of JUARISTI products, joined with our high-quality service, makes me think we can achieve great success in Portugal”